Banks use artificial intelligence systems to organize operations, invest in stocks, and manage properties. In August 2001, robots beat humans in a simulated financial trading competition.
Financial institutions have long used artificial neural network systems to detect charges or claims outside of the norm, flagging these for human investigation.
creative virtual has deployed artificial intelligence customer support systems, or automated online assistants, at E*TRADE, HSBC , Intuit and Lloyds Banking Group, to assist financial services customers with services such as checking an account balance, signing up for a new credit card or retrieving a forgotten password.